UCaaS

3 Ways Unified Communications Supports Remote Workers

unified communications and collaboration

Before the COVID-19 pandemic, 5 million Americans, or approximately 3.6% of the nation’s workforce, worked remotely from home. Now, as remote work sweeps the U.S., 55% say it can succeed in their industry, with more than 75% of people endorsing remote work in digital fields such as software, finance and media.  There is no indication that companies are rushing to return …

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Key Findings from PGi’s 2020 Digital Communications: Early Adopter Study

digital communications

In February 2020 the PGi team conducted a study to better understand the state of digital communications. While the COVID-19 pandemic has transformed remote work entirely, and perhaps permanently, the study uncovered several interesting findings. These include commonalities between generations of workers and a clear trend: People desired the flexibility to work remotely before it became the government mandate. Study …

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What is Telework?

what is telework

Telework, also called remote work, has been gaining popularity over the last few decades. Telework or telecommuting is when an employee does not commute to a primary office location for work, but instead works from home. Working remotely for an all-remote company, such as Zapier, Museum Hack, and Hotjar, is also considered telework. As is working from an off-site location, like …

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Why a Scalable Communications Platform is Key to the Modern Enterprise

Communications Platform

For the time being, you can still envision a thriving enterprise without a scalable communications platform. However, the sun is setting on that vision. Soon, it’ll be exponentially more difficult for an enterprise to operate without unified communications as a service (UCaaS). Here are the signs we see pointing to this: The Decline of the Landline The future is in the …

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Want Better Teamwork? Here’s How to Make it Happen.

collaboration

Deep down, we all know the importance of harmonious collaboration. It makes us more loyal. It can make us look forward to the workday. And of course, when people truly put their heads together, productivity soars. Now is a great time to unite your team around better collaboration. Here’s how: Embed Communication Into Company Culture This one comes from a UC Today interview …

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4 UC Opportunities to Watch for in 2020

This past year was full of surprises for many organizations, and the biggest revelations centered on a few central themes: worker mobility, the need for improved collaboration, changes in the routine, the need for a better end-user experience, and recognizing and embracing the inevitability of change. While 2019 was indeed a year of change, I shared with No Jitter that …

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The True Cost of Inefficient Communication

Inefficient Communication

Even highly productive people end up wasting some time while they’re at work. We’re talking about inefficient communication. This includes excessive email back-and-forth, using too many communication apps, and the lack of full collaboration due to inadequate communication tools. Several major research studies have profiled the largely preventable cost of inefficient communication, most notably the business intelligence firm SIS International Research. As a summary of …

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Here’s How 3 Real Companies are Saving Thousands with UCaaS

UCaaS

This year we’ve enjoyed a front-row seat as organizations have adopted unified communications as a service (UCaaS) to promote growth. Naturally, one of the best parts of our work is hearing our customers’ success stories. Three customers in three different industries recently shared such stories with us, affirming the usefulness and value of GlobalMeet. Here are the highlights. Scorpion Racing …

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To Cloud or Not to Cloud Your Communications Platform​​

Now that you’re ready to enable Unified Communications (UC) such as GlobalMeet into your small to medium-size organization, you need to choose the deployment option that makes sense. In this video, Ira Weinstein, founder of Recon Research, provides first-hand insight into the pros and cons of cloud-based Unified Communications (a.k.a. UC as a Service or UCaaS).

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Boosting Your Business Communications Agility​

To be successful, organizations of every size need to empower their people with tools that make them accessible, agile, responsive, and productive. In this video, Ira Weinstein, founder of Recon Research, provides insight into real world benefits that small to medium-size organizations will enjoy when they use a modern unified communications (UC) solution.

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VoIP vs. Landline: What’s Best for Your Business?

VoIP

When you’re setting up a business phone, you need to decide whether to use a landline—a classic phone connected to underground copper wires—or a more modern technology called VoIP (Voice Over Internet Protocol). Here’s a crash course in the cost, reliability, and features of each. Cost If bottom-line costs are your top priority, VoIP is your friend. Both setup costs …

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Webinar Series Recap: Competing Smarter With Your Business Communication Platform

Business Communication Platform

We just wrapped up our webinar series with special guests Ira Weinstein, founder of Recon Research and Pat Harper, Chief Technology Officer at PGi. If you missed the series, check out some highlights below. You can also watch the video series for a more complete discussion on how to boost productivity with a cloud-based unified communications platform. Boosting Your Business …

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New Webinar Series: Competing Smarter With Your Business Communication Platform

unified communications

Small and medium-sized organizations around the world are deploying unified communications (UC) solutions to transform how they to do business.  Whether you have already implemented or are considering leveraging UC or cloud-based UC (UCaaS), there are a few things you need to know about their distinctions and benefits. And we are excited to announce a new webinar series to help! …

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Improve Employee Productivity with UCaaS

UCaaS

Consistent productivity matters a lot for any enterprise. With so many tech tools on the market, it can be challenging to pinpoint what will keep teams working efficiently and seamlessly. Luckily, unified communications as a service (UCaaS) makes it a snap to narrow down and implement a wide range of tools. You may ask, “How can UCaaS boost productivity for …

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Hold Music Takes the Sting Out of Waiting

hold music

Enterprises across the globe play hold music for callers in order to diminish the perception of long wait times. Hold music can also add a professional tone (see what we did there?) to your business communications. Although hold music offers many advantages, you need to be mindful of making appropriate choices for your callers. Why is this so important, and …

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Why UCaaS is a Game Changer for IT Departments

Why UCaaS is a Game Changer for IT Departments

Unified Communications (UC) has helped enterprises enhance communications, improve collaboration, and increase productivity. It is not all sunshine and flowers, though, as most IT departments responsible for UC will tell you. One of the primary issues surrounding UC is the cost, including the initial investment in equipment as well as the additional support staff, training, and ongoing system management. Another …

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Please the Crowd with Cloud PBX

cloud pbx

Traditional business meetings can be a bore. Businesses of all shapes and sizes can energize internal and external teams by going beyond the traditional meeting experience. Incorporating even a few unified communications as a service (UCaaS) features can improve productivity and communication. Read on to learn more about these crowd-pleasing, enterprise-grade cloud PBX features. Streamline reachability on multiple phones Staying …

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How Unified Communications Unites the Workforce

“Two heads are better than one.” We’ve all heard the old cliché encouraging teamwork, but another cliché that applies to collaboration in the workplace may be, “Easier said than done.” Not long ago, techniques to encourage collaboration included breaking down office walls and pushing employees into cubicles so they could easily see and hear each other. In today’s teleworking world, …

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Why Leading Enterprises Seek Out Hosted PBX

As a business grows, practical expenses like equipping each employee’s space with a phone and voicemail system can grow to be a large expense and headache. Hosted PBX is one way that leading enterprises deal with these issues. Hosted PBX can offer many advantages for the enterprise, including ease and affordability of setup, worldwide access to voicemails and access to …

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How UCaaS Will Change the Game for Your Enterprise

ucaas provider

If you’re looking for an all-inclusive communications solution that amplifies the productivity within your enterprise, UCaaS can be the answer you seek. UCaaS is an innovative mechanism that combines a cloud phone system with collaboration and conferencing tools. Before you sail off into the sunset with a UCaaS solution, you need a partner that stands out from the rest. Before …

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